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CBD Merchant Account

Are you a retailer or wholesaler seeking credit card processing for CBD?

Trenchtown Processing provides the first true domestic processing solution for CBD merchant accounts.

We know your business is categorized as a high risk industry and we're here to help you get credit card processing services for your products and services with fast approval, low fees, and next day settlements. Our team understand your industry as we have been primarily servicing hemp and dispensary businesses and continue to pioneer new solutions.


Lowest Rate Guarantee

The formation of a long term partnership with your business is our goal, and we will go the extra mile to make sure your business receives the best rates available. For a faster approval Apply Online with our secure application portal.


Full Service

Our team gets your application processed fast and installation complete with our in house underwriting, risk assessment team, and tech support.

Personal Account Manager

The importance of a dedicated account manager allows us to provide one on one support for all of your merchant account needs.

24-72 Hour Approval

Our team knows that fast approval and installation is key to keeping your business running and profitable. We will exceed your expectations with our experience and quick approval times.

Tailored Business Services

Give your business the attention it deserves from our knowledgeable team, which will provide you with the right shopping cart integration, virtual terminal, and point of sale system.

Secure App Process

Your information is secure with our systems which utilize the latest encryption technology and are updated frequently against the latest threats.

Lowest Rate Guarantee

The formation of a long term partnership with your business is our goal, and we will go the extra mile to make sure your business receives the best rates available.

Chargeback and Fraud Prevention

We provide the most up to date solutions to help you reduce your business risk. Our experts will help guide you on how to verify to the highest degree each transaction, and prepare you with the knowledge required to dispute any potential chargebacks and win.

Shopping Cart Integration

Our networks integrate seamlessly with Shopify, QuickBooks, Opencart, WooCommerce, 3dcart, Bigcommerce, ClicShop, PrestaShop, Magento, and more. If you already use a gateway such as Authorize.net or NMI we will be able to make your transition quick and easy.

Frequently Asked Questions about the Hemp and CBD Industry


Replacing banks that are pulling out of CBD Merchant Processing

In new industries with consistent regulatory change such as the hemp and cannabidiol space it is normal to see the same frequency of change in service providers. It is important to us to maintain a long term relationship with you and we will always work to this end. Sticking to proven solutions is our recommendation above all even when the cost is slightly higher than that of a new entrant. Several banks have attempted to enter this space unsuccessfully and end up pulling out of processing credit cards for CBD. The most recent case being US Bank's subsidiary Elavon. If you have recently been dropped by Elavon or have a pending cancellation please reach out to us as soon as possible. We have several domestic and international options, which over time have proven they are able to handle the CBD industry.


Agricultural Improvement Act of 2018

The signing of the Agricultural Improvement Act of 2018, also known as the Farm Bill, will impact your hemp and CBD business in a positive way. This bill will legalize the production of industrial hemp and CBD oil, and specifically remove hemp and hemp derived products from the Controlled Substances Act. The official separation of hemp and its industrial and therapeutic will now place the regulation and control directly under the Department of Agriculture. The bill defines hemp as any part or derivative of cannabis with a THC level below 0.3 percent on a dry weight basis and will completely remove said products from the DEA drug schedule. While this is great news for the industry it is important to remember that the bill does allow for states to continue to create more stringent laws.


Using Multiple Banks to Load Balance Transactions

One of the biggest anxiety factors for your business is keeping your transaction processing alive and well. With the constantly changing landscape of regulations there are always risks that banks will take a step back when they see increased risk. To handle these types of situations we are able to set up back up processing systems allowing you to utilize multiple solutions at the same time. While most banks, including ours, prefer that you would process all transactions through them, the load balancing option allows you to have peace of mind knowing that you will have a consistent transaction flow for your CBD merchant account.


Reducing Risk and Acquiring Low Rates

The most important factor in reducing risk to your CBD merchant account is that you must avoid and contain chargebacks to keep your account, and business in good standing. Many difficulties can arise from high chargeback rates including having processing accounts terminated which can cause serious issues when it comes to taking credit cards. Our team will train you on how to keep these numbers in line and dispute any potential issues that may arise. A prior processing history is an important factor when determining your account rates. Strong financials are also needed to qualify for the best CBD credit card processing rates, and making sure you have cash on hand is the easiest way to accomplish this. Keeping a healthy account balance equivalent to 30% of your monthly processing average is always a good way to reduce risk and proves that you are taking steps to insure yourself against losses.


Using Shopify and other Shopping sites to sell CBD

The answer is yes, you can use Shopify, Bigcommerce, Wix, Big Cartel, and similar ecommerce platforms to sell CBD and hemp products, however you must acquire a merchant account to do so. Before starting to accept payments you must apply for credit card processing for CBD or hemp products as it is considered a high risk industry and requires it's own specialized account. If you had an account closed in the past with one of these ecommerce companies it is possible that you used their integrated payment platform like Square or PayPal, and their bank was probably not too happy about it. Our team can help you get set up to accept payments within a week to sell CBD through Shopify or other popular systems with plug and play integration.